Frequently Asked Questions

What will I do on my first day?

When you arrive at Eastfields House, you will be met by English Today Staff and we will help you put your luggage in your room. After a short time, you will meet in one of the classrooms to have a short welcome meeting and go through some of the rules. You will then go on a tour of the school grounds so you know where you’re going during your stay. Depending on what time of day you arrive, there will be some activities planned for the rest of the day which we will tell you about in the welcome meeting.

How do I contact English Today?

For all contact details, please go to the contacts page.

How many different levels of English language ability are there?

We have the ability to teach students from elementary to advanced levels.

Will I have the same teacher for every lesson?

The teachers will rotate around the classes everyday and it is usual practice to have two fifty-minute lessons with one teacher before the change happens.

If I have any problems, who can I talk to?

We want everyone to enjoy their stay in England and if you have any problems you can talk to any of the staff members.

Is Culford safe?

Culford campus is considered to be very safe.

What do I do if I want to make a complaint?

Every complaint is taken seriously and we do our utmost to respond within 24 hours of any correspondence received. Our complaints procedure is listed on the website.

What do I need to bring with me?

Please look at the list on the Information for Students page which will offer some helpful advice.

Is there WiFi at the school?

Yes we provide free Internet for all of our visiting groups so you can keep in touch with your friends and family. We will give you all the details in your welcome meeting.

Will I get a certificate at the end of my course?

Yes your certificate will contain your course dates and you will also receive a report that includes the record of work done during your stay.

What will I need to bring to lessons?

English Today will provide you with a notebook and a pen. You can bring a dictionary into class if you wish as all the lessons will be conducted in English.

What is the accommodation like?

Eastfields House consists of two floors; the 1st floor is generally used to accommodate girls and the ground floor is for the boys. Both floors have separate bathrooms. There are three big rooms on each floor, which accommodate up to eight students per room. We have the ability to accommodate a few extra students in some of the rooms if required.

What is included in the programme?

What sports can I play?

We have a range of sports on offer which include traditional British sports like Rugby, Netball, Cricket, and Rounders.

For more information, click here.

What food can I expect?

There is always a variety of choices.

You can find some sample menus here.

Will bed linen and towels be provided?

Bed linen will be provided but everyone needs to bring their own towels with them.

How much money should I bring?

The course price includes accommodation, meals and the excursions so we advise that students only bring enough with them to buy souvenirs and snacks.

Will the teachers be able to speak my own language?

All of our teachers are native English speakers and this allows the students to practise their English.

In the event of complete breakdown in communication, your accompanying teachers will be able to liaise with our teachers to solve any problem.

What qualifications do the teachers have?

All of our teachers have University degrees and hold either a CELTA or a CertTESOL. These are globally recognised professional qualifications for teaching English as a foreign language.

In addition, they may hold relevant certificates or qualifications in sports or sports’ safety.

Will I be able to practise my English throughout the course?

Staff members will encourage you to speak English as much as you can.

You will be able to practise in the lessons in the morning, during the activities, and at meal-times with the students of Culford School.

What happens if I become ill while I’m in England?

We have an onsite medical centre that we can take you to establish what the problem is. If further medical advice is needed, we can take you to West Suffolk Hospital which is a 20 minute drive from the school.